Virtual Assistant

Hydie

900/mo
Davao, Philippines
Looking for Full-time
7 hours/day
Availability: US / Asia timezone

Profile Description

Dear Hiring Manager, I am writing to express my interest in the Virtual Assistant position. With nearly four years of experience in the BPO industry, I have developed strong skills in customer service, sales, appointment setting, dispatch coordination, and basic technical troubleshooting. In my previous roles, I handled customer inquiries, managed appointments, coordinated with technicians, maintained accurate records, and ensured customer satisfaction. These experiences have strengthened my c...

Top Skills

B2B Sales · 4 yearsB2C Sales · 4 yearsPhone Support · 4 yearsSales Presentations · 4 yearsCold Calling · 3 years

Skills & Expertise

E-commerce & Marketplace

ShopifyIntermediate
TikTok ShopBeginner

Customer Success

Phone SupportAdvanced
Live Chat SupportIntermediate
Technical SupportIntermediate
Lead ManagementBeginner
CrispBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Sales & Business Development

B2B SalesAdvanced
B2C SalesAdvanced
Sales PresentationsAdvanced
Cold CallingAdvanced
Cold Email OutreachIntermediate
Lead GenerationBeginner

Work Experience

Agent

Six Eleven Global Services

Apr 2024 - Feb 2026

Key Achievements:

Key Achievements Customer Service & Sales Successfully handled customer inquiries and resolved concerns while maintaining professional and positive customer interactions. Supported sales objectives through product recommendations, upselling, and effective customer communication. Managed multiple customer requests while maintaining accurate records and efficient service.

ShopifyPhone SupportB2B SalesTechnical SupportLead GenerationGoogle Sheets (Advanced)Cold Email OutreachLead Management

Quick Stats

Age22 years
English LevelFluent
ID VerificationNot verified
Portfolio
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