Customer Support Specialist, virtual assistant, Chat SupportCustomer Support Specialist, virtual assistant, Chat Support
Hannah
$500
per month
($3/hour)
Profile Description
I am a dedicated Customer Support and Virtual Assistant professional with proven experience in communication, client relations, and problem-solving. I excel at managing emails, live chats, and administrative tasks with accuracy and empathy. Known for reliability, positivity, and strong attention to detail, I ensure exceptional service across global time zones. Ready to bring efficiency, care, and excellence to every task.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
AI & Automation
Design & Creative
Work Experience
Intern
Multimedia University of Kenya
Jul 2024 - Oct 2025
Job Responsibilities:
I provided excellent customer support by promptly responding to client inquiries, resolving issues professionally, and maintaining high satisfaction levels. My responsibilities included managing emails, schedules, and digital files, handling data entry with accuracy, and coordinating virtual meetings to ensure smooth operations. I also supported marketing and content planning tasks that improved c...