Virtual AssistantVirtual Assistant

Key Achievements:

- Improved schedule efficiency by managing appointments, confirmations, and recall systems - Accurately verified insurance eligibility and benefits - Managed inbound and outbound calls - Maintained accurate, HIPAA-compliant patient records within the practice management system.

Key Achievements:

- Appointment scheduling, patient coordination, data entry, and email and calendar management. - Maintained and update medical records with attention to detail and confidentiality with HIPAA Compliance. - Handle inbound and outbound communication (emails, calls). - Collecting initial patient information and consent forms. - Act as the point of contact between providers and other hospital departments or external partners. - Assisted in initiating referrals, prescription refills or sending requests to pharmacies. - Assisted in insurance verification, eligibility, claims and benefits.

Key Achievements:

- Developed strong classroom management, lesson planning and curriculum development. - Handled administrative tasks, prepared reports, maintained student records, & coordinated with parents and staff. - Provide individualized support to students with diverse learning needs. - Manage social media accounts of the school while creating and schedule engaging content. - Collaborate with marketing, design, and content teams to support campaigns, product launches, or events of the school. - Monitor audience engagement and respond to comments, messages, and mentions in a timely and professional manner.

Key Achievements:

- Recorded and filed laboratory results accurately for physician and patient reference - Assisted in community health programs, data gathering, reporting, and basic medical support.

Key Achievements:

- Responded promptly to customer inquiries. - Provided product/service information and guided customers through troubleshooting. - Resolved customer complaints with professionalism.