Executive Assistant

Hannah

ID Verified
1,600/mo
Nairobi , Kenya
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I am a detail-oriented and reliable Executive Assistant with experience supporting senior executives in fast-paced, remote environments. I bring strong skills in calendar and meeting management, executive communication, data accuracy, research, expense management use of CRM tools and cross-functional coordination. With a background in high-volume customer support and operations, I am calm under pressure, highly organized, and effective at managing competing priorities. I am proactive, efficient,...

Skills & Expertise

Virtual Assistance & Admin

Data EntryIntermediate
Email ManagementIntermediate
Travel PlanningIntermediate
AsanaIntermediate
NotionIntermediate
CalendlyBeginner
ClickUpBeginner
TrelloBeginner
BasecampBeginner
CodaBeginner

Customer Success

ZendeskIntermediate

Work Experience

Executive Assistant

Silver Lake Waterman

Dec 2025 - Present

Job Responsibilities:

- Supported two Managing Directors, managing complex calendars, meetings, and executive communications in a remote environment. - Automated and executed a Salesforce deal upload of 5,000+ records, improving processing speed and accuracy by approximately 90%. - Identified and implemented workflow automation, reducing manual effort by up to 80% and accelerating day-to-day operations. - Took full own...

Calendar ManagementTravel PlanningExecutive Assistant ServicesResearch & Information GatheringEmail ManagementMeeting CoordinationCalendlyDocument ManagementData EntryAsana

Call Center Agents

CCI KENYA

Mar 2024 - Oct 2024

Job Responsibilities:

Delivered high-quality customer support while adhering to strict timelines and performance metrics Resolved billing and service issues efficiently, maintaining high customer satisfaction Participated in trainings, quality checks, and post-project reviews to improve service delivery Communicated proactively with clients and internal teams to ensure clarity and resolution

Ticket ManagementTechnical SupportPhone Support

Quick Stats

Age27 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
🔒

Education

Bachelor's Degree

Mount Kenya University

2020 - present