Hann

Virtual Assistant, Customer Support

Hann

ID Verified
800/mo
Legazpi City, Albay, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

am a hard working individual also passionate and detail- oriented worker towards obtaining resolution and communication. I am looking forward for my work experience with your company.

Top Skills

Community Management · 2 yearsCalendar Management · <1 yearData Entry · <1 yearEmail Copywriting · <1 yearEmail Management · <1 year

Skills & Expertise

Marketing & Growth

Community ManagementIntermediate

Content & Writing

Email CopywritingBeginner

Customer Success

Phone SupportBeginner
Technical SupportBeginner
Help ScoutBeginner

Virtual Assistance & Admin

Email ManagementBeginner
Calendar ManagementBeginner
Data EntryBeginner
Personal Assistant ServicesBeginner
NotionBeginner

Work Experience

Sales Agent / SME

Quantrics

Feb 2023 - Dec 2025

Key Achievements:

We have a critical role in driving process improvement and innovation within the BPO operations. By leveraging their expertise and hands-on experience, SMEs can identify opportunities for streamlining processes, enhancing productivity, and optimizing performance. They work closely with the team members and management to implement these improvements, ultimately leading to a more effective and efficient BPO operation.

Medical VA / Appointment Setter

Access Healthcare

Apr 2018 - Oct 2022

Key Achievements:

Provide scribing support by accurately documenting patient encounters, treatment plans, and medical instructions in real time. Assist with patient education by providing information and instructions on medications, procedures, and self-care techniques. Provide excellent customer service and maintain a compassionate and supportive approach when interacting with patients and their families.

Quick Stats

Age29 years
English LevelConversational
ID VerificationVerified