General Virtual AssistantGeneral Virtual Assistant
Grant
ID Verified$1,500
per month
($9/hour)
Profile Description
I’m a highly organized and dependable Virtual Assistant and BPO professional with 10+ years of experience in administrative support, customer service, workforce management, fraud operations, data analysis, and business operations. I specialize in administrative coordination, data entry, scheduling, email and calendar management, reporting, research, CRM support, and client communication. I have experience supporting international teams, managing high-volume tasks, maintaining accurate records, ...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
AI & Automation
Customer Success
Data & Analytics
Human Resources
Sales & Business Development
Specialized Skills
Work Experience
Fraud Analyst
JP Morgan Chase & Co.
Mar 2025 - Jun 2026
Job Responsibilities:
Successfully analyzed high-volume transactions and account activity to identify potential fraud, financial risks, and unusual patterns. Consistently made timely, risk-based decisions on complex fraud cases while balancing customer experience and business risk. Managed escalated and high-impact merchant cases, including account restrictions, fund holds/releases, reserve release requests, and accoun...
Quick Stats
Education
Bachelor's Degree
Cebu Technologial University Main Campus
2012 - 2016