Sales Lead/ Conversions/Business Development/CX

Grace

ID Verified
500/mo
Nairobi, Kenya
Looking for Part-time
5 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven sales and conversions professional with 4 years of experience generating leads, running conversion campaigns, and managing pipelines end-to-end. Filled classes with 700+ students at a 60%+ conversion rate, handling enquiries across phone, email, and WhatsApp. Skilled in HubSpot, Salesforce, Zendesk, Calendly, and data analytics tools including Advanced Excel, SQL, and Power BI, combining sales expertise with data-driven insights to optimize pipeline performance and move prospects ...

Skills & Expertise

Content & Writing

Customer Success

Data & Analytics

Power BIBeginner
SQLBeginner

Design & Creative

CanvaBeginner

Sales & Business Development

Marketing & Growth

Work Experience

Senior Conversions Associate

Moringa School

Oct 2022 - Present

Job Responsibilities:

Filled classes with over 700 students, achieving conversion rates of over 60% from application to enrolment. • Run campaigns to promote conversions and move prospects through each stage of the admissions funnel. • Own the admissions pipeline from first enquiry to course start: run lead-generation activity and conversion calls, and guide prospects through applications and each stage to enrolment...

Email SupportEmail CopywritingPhone SupportTicket ManagementZendeskLead ManagementPower BIB2C SalesSales Funnel ManagementLead Generation

Public Communications Officer

Government Advertising Agency

May 2021 - May 2022

Job Responsibilities:

-Responded to client enquiries and supported advertising sales through media buying and placement of advertisements in the MyGov magazine. -Prepared invoices and reconciled accounts. -Monitored mainstream media daily and wrote, edited and proofread articles for publication.

Phone SupportSocial Media SupportResearch & Information Gathering

Quick Stats

Age30 years
GenderFemale
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationVerified

Certifications

Google Digital Garage
Data Analytics with Excel & Power BI

Education

Certificate

Moringa School

2026 - present

Bachelor's Degree

Laikipia University

2014 - 2018