Virtual AssistantVirtual Assistant

Gladys

800/mo

Nyeri , Kenya

Looking for Full-time

8 hours/day

Availability: US timezone

$800

per month

($5/hour)

Member since April 2026

Profile Description

I am a Detail-oriented and reliable Administrative Virtual Assistant with a strong ability to manage schedules, handle communication, and keep operations running smoothly. I am skilled in organizing tasks, maintaining records, and supporting teams remotely with efficiency and discretion. Known for being proactive, adaptable, and easy to work with, I bring a human touch to virtual support while ensuring deadlines are met and priorities stay on track.

Top Skills

Email Support · 8 years Live Chat Support · 7 years Calendar Management · 6 years Email Management · 6 years Personal Assistant Services · 6 years

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Email SupportExpert

Live Chat SupportExpert

Social Media SupportExpert

LiveChatAdvanced

Lead ManagementAdvanced

ZendeskAdvanced

IntercomAdvanced

FreshdeskAdvanced

Help ScoutAdvanced

CrispAdvanced

Customer.ioAdvanced

Phone SupportBeginner

Virtual Assistance & Admin

Calendar ManagementExpert

Email ManagementExpert

Personal Assistant ServicesExpert

Research & Information GatheringExpert

CalendlyExpert

Document ManagementAdvanced

Meeting CoordinationAdvanced

ClickUpAdvanced

TrelloAdvanced

Travel PlanningAdvanced

Executive Assistant ServicesAdvanced

BardeenAdvanced

AsanaAdvanced

Monday.comAdvanced

NotionAdvanced

JiraAdvanced

Data EntryIntermediate

BasecampIntermediate

LinearIntermediate

AirtableIntermediate

Content & Writing

Creative WritingAdvanced

CopywritingAdvanced

Email CopywritingAdvanced

ScriptwritingIntermediate

Work Experience

Personal Assistant

Bliss

Feb 2023 - May 2024

Job Responsibilities:

Streamlined executive scheduling and calendar management, reducing appointment conflicts by over 40% and improving daily productivity. Coordinated high-level meetings, travel, and events, ensuring seamless logistics and a 100% on-time execution rate. Implemented an efficient document management system that improved file retrieval time and enhanced overall workflow organization. Acted as the primar...

Live Chat SupportPhone SupportEmail SupportSocial Media SupportZendeskFreshdeskIntercomLiveChatCustomer.ioCalendar Management

Quick Stats

Age28 years

GenderFemale

English LevelFluent

Other Languages

SwahiliBasic

ID VerificationNot verified

Portfolio

🔒

Visible to employers on Pro and Enterprise plans. Upgrade your plan to view portfolios.

Certifications

Virtual Assistant

AI career Essentials

Customer Service Executive

Education

Associate's Degree

Kenya Medical Training College

2017 - 2022