Medical/Dental Virtual Assistant

Gibby

ID Verified
1,200/mo
General Santos City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Medical Biller with 8 years of experience specializing in claim billing and back-end revenue cycle management, with extensive hands-on expertise in ChiroHD, ChiroTouch, Excel, and Google Sheets. Resolved high-volume BCBS claim denials by identifying submission discrepancies and applying payer-specific claim guidelines, improving claim resolution and reimbursement accuracy. Strong understanding of full-cycle medical billing, including clean claim submission, denial management, payment posting, EO...

Top Skills

Calendar Management · 8 yearsData Entry · 8 yearsDocument Management · 8 yearsEmail Management · 8 yearsExcel (Advanced) · 8 years

Skills & Expertise

Customer Success

Phone SupportExpert
Email SupportExpert

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert

Design & Creative

CanvaAdvanced
CapCutAdvanced

E-commerce & Marketplace

TikTok ShopExpert

Finance & Accounting

Accounts Payable/ReceivableExpert
Budget ManagementExpert

Specialized Skills

Medical BillingAdvanced

Virtual Assistance & Admin

Calendar ManagementExpert
Email ManagementExpert
Document ManagementExpert
Meeting CoordinationExpert
Data EntryExpert
Personal Assistant ServicesAdvanced
AsanaAdvanced

Work Experience

Administrative Coordinator

Bloom Orthodontics and Children's Dentistry

Jun 2025 - Apr 2026

Key Achievements:

Handled inbound and outbound calls, verified insurance benefits, patient experience specialist, and patient compliance officer, referral tracking, and back-office support handling orthodontic appliances shipments.

Phone SupportGoogle Sheets (Advanced)Medical BillingEmail SupportExcel (Advanced)CanvaEmail ManagementCalendar ManagementMeeting CoordinationPersonal Assistant ServicesDocument ManagementData EntryAsana

Front Desk Support

Mann Orthodontics

Nov 2024 - Apr 2025

Key Achievements:

Handled inbound and outbound calls, verified insurance benefits, patient experience specialist, and patient compliance officer.

Phone SupportEmail SupportGoogle Sheets (Advanced)Excel (Advanced)Document ManagementMeeting CoordinationPersonal Assistant ServicesEmail ManagementCalendar ManagementData Entry

Medical Biller

Chiro1st

Dec 2022 - Jan 2024

Key Achievements:

Submitted claims to insurance carriers, verified eligibility and benefits, Denied and underpaid claim investigation, posted insurance payments, and personal injury claims follow up

Phone SupportEmail SupportGoogle Sheets (Advanced)Excel (Advanced)Accounts Payable/ReceivableMedical BillingCalendar ManagementDocument ManagementEmail ManagementPersonal Assistant ServicesAsanaData Entry

Operations Supervisor

Teleperformance Inc.

Oct 2020 - Nov 2022

Key Achievements:

Handled a remote team and managed escalated/expedited calls for bulk claim resolution. Consistently recognized for handling a top performing team

Phone SupportGoogle Sheets (Advanced)Email SupportExcel (Advanced)Email ManagementCalendar ManagementData Entry

Provider Services Representative (Claims & Appeals)

Teleperformance Inc.

Oct 2018 - Oct 2020

Key Achievements:

Consistent monthly top performer and spearheaded claim resolution program within the company

Phone SupportGoogle Sheets (Advanced)Medical BillingEmail SupportExcel (Advanced)Data EntryDocument Management

Quick Stats

Age28 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
EnglishFluent
ID VerificationVerified

Certifications

Lean Six Sigma - Yellow Belt
HIPAA Certified

Education

Bachelor's Degree

Mindanao State University

2014 - 2019