Healthcare Administrative Support SpecialistHealthcare Administrative Support Specialist
Franchette
$800
per month
($5/hour)
Profile Description
Dental Assistant with experience supporting patient records, appointment scheduling, patient communication, and insurance processes. Experienced in contacting HMO providers to verify patient benefits and coverage, handling patient calls, and maintaining accurate and confidential records. Trained in HIPAA, Medical Office Administration, Insurance Verification, and Telehealth VA support, with additional experience in digital records, database management, and administrative coordination.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
Specialized Skills
Virtual Assistance & Admin
Work Experience
Dental Assistant
NAD Dental Center
Jun 2025 - Present
Key Achievements:
*Maintain and update patient records and charts using myDMD, supporting an average of 3 scheduled patients per day and 5 new or walk-in patients per week. *Schedule approximately 5 patient appointments per week, respond to around 10 weekly inquiries, and handle 1 to 2 patient calls per day regarding appointments, treatments, and dental services. *Verify patient eligibility and benefits by contacting HMO providers and process approximately 5 insurance prior authorizations per month for dental services