Virtual Assistant | Team LeaderVirtual Assistant | Team Leader
FRANCHESKA
ID Verified850/mo
Mabalacat City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone
$850
per month
($5/hour)
Member since August 2026
Profile Description
I am a highly motivated and reliable professional with over 10 years of BPO and customer service experience, with strong skills in customer support, communication, data entry, problem-solving, and administrative tasks. While I am new to the virtual assistant role, my extensive experience has developed my ability to multitask, stay organized, manage customer concerns, and work independently. I am adaptable, detail-oriented, tech-savvy, and committed to providing high-quality support while helping...
Top Skills
Phone Support · 10 yearsEmail Support · 5 yearsExcel (Advanced) · 5 yearsGoogle Sheets (Advanced) · 5 yearsLead Management · 5 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportExpert
Email SupportExpert
Lead ManagementExpert
Technical SupportIntermediate
Data & Analytics
Excel (Advanced)Expert
Google Sheets (Advanced)Expert
Power BIExpert
Design & Creative
CanvaIntermediate
Sales & Business Development
Cold Email OutreachIntermediate
Cold CallingIntermediate
Warm Outreach & Appointment SettingIntermediate
Zoho CRMIntermediate
Specialized Skills
Telehealth SupportIntermediate
Virtual Assistance & Admin
Calendar ManagementIntermediate
Email ManagementIntermediate
Data EntryIntermediate
Quick Stats
Age29 years
English LevelFluent
ID VerificationVerified