Virtual Assistant | Customer ServiceVirtual Assistant | Customer Service
Florediza
800/mo
Cebu City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$800
per month
($5/hour)
Member since September 2026
Profile Description
I am a people-focused professional with a strong background in client communication, quality assurance, and administrative support. My experience spans customer service, sales, quality analysis, community associate, compliance audit. Giving me a well-rounded understanding of how to build meaningful relationships with clients while supporting internal teams. Overall, I am passionate in converting “no” to let’s talk.
Top Skills
Calendar Management · <1 yearCalendly · <1 yearData Entry · <1 yearDocument Management · <1 yearEmail Management · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner
LiveChatBeginner
Data & Analytics
Google Sheets (Advanced)Beginner
Virtual Assistance & Admin
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Calendar ManagementBeginner
Data EntryBeginner
Travel PlanningBeginner
CalendlyBeginner
NotionBeginner
Monday.comBeginner
Quick Stats
Age25 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationNot verified
Education
Bachelor's Degree
Cebu Normal University
2020 - 2024