Florediza

Virtual Assistant | Customer Service

Florediza

800/mo
Cebu City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a people-focused professional with a strong background in client communication, quality assurance, and administrative support. My experience spans customer service, sales, quality analysis, community associate, compliance audit. Giving me a well-rounded understanding of how to build meaningful relationships with clients while supporting internal teams. Overall, I am passionate in converting “no” to let’s talk.

Top Skills

Calendar Management · <1 yearCalendly · <1 yearData Entry · <1 yearDocument Management · <1 yearEmail Management · <1 year

Skills & Expertise

Customer Success

Phone SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner
LiveChatBeginner

Data & Analytics

Google Sheets (Advanced)Beginner

Virtual Assistance & Admin

Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Calendar ManagementBeginner
Data EntryBeginner
Travel PlanningBeginner
CalendlyBeginner
NotionBeginner
Monday.comBeginner

Quick Stats

Age25 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationNot verified

Education

Bachelor's Degree

Cebu Normal University

2020 - 2024