Customer service and virtual assistantCustomer service and virtual assistant
Felister
ID Verified$1,400
per month
($8/hour)
Profile Description
Professional with over 7 years of experience in customer service, front office coordination, reservations management, and administrative support. Skilled in handling client inquiries, scheduling appointments, managing office communication, and maintaining professional relationships with clients.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Virtual Assistance & Admin
Sales & Business Development
Marketing & Growth
Work Experience
Reservations Coordinator
Sawasawa Africa Tours and Travel Agency
Jan 2019 - Oct 2025
Job Responsibilities:
Managed daily communication with local and international clients. • Responded to client inquiries through phone calls and emails professionally. • Scheduled reservations and coordinated travel arrangements. • Maintained accurate client records and booking information. • Coordinated appointments and ensured smooth daily office operations.
Operations Assistant
Sawasawa Africa Tours and Travel Agency
Jun 2018 - Jan 2019
Job Responsibilities:
Provided customer support and travel assistance to clients. • Handled office correspondence and administrative duties. • Coordinated transport schedules and client transfers.
Administrative Assistant
CMC motors ltd
Aug 2017 - Jan 2018
Job Responsibilities:
~Managed front office administrative duties and clients communication. ~coordinated meetings,travel and accommodation arrangements. ~Maintained confidential files and office records