Virtual Admin Assistant, Virtual Medical AssistantVirtual Admin Assistant, Virtual Medical Assistant

I have experience working in healthcare customer service and administrative support within a BPO environment. I handle patient inquiries, appointment scheduling, insurance-related questions, and documentation while ensuring accuracy and HIPAA compliance. I am skilled in managing high-volume calls, data entry, CRM systems, and multitasking across multiple tools. My strengths include clear communication, empathy when assisting patients, attention to detail, and the ability to resolve issues effici... See more