Eve

Lead Specialist, Customer Support, Appointment Setter

Eve

ID Verified
1,000/mo
Philippines
Looking for Full-time
8 hours/day
Availability: EU / Asia timezone

Profile Description

Dedicated administrative, appointment setting, and customer relations professional with over a decade of comprehensive experience spanning executive support, outbound lead generation, and inbound client success across global institutions such as Wells Fargo, Airbnb, and Alorica. Proven expertise in managing complex calendars, driving outreach, and delivering top-tier, empathetic client care. Adept at handling both inbound support and outbound appointment scheduling while maintaining meticulous a...

Top Skills

Phone Support · 10 yearsData Entry · 6 yearsExcel (Advanced) · 6 yearsGoogle Sheets (Advanced) · 6 yearsLead Management · 6 years

Skills & Expertise

Virtual Assistance & Admin

Data EntryExpert
Calendar ManagementAdvanced
Executive Assistant ServicesAdvanced
Personal Assistant ServicesAdvanced
Research & Information GatheringAdvanced

Sales & Business Development

Lead GenerationAdvanced
Warm Outreach & Appointment SettingAdvanced
SalesforceIntermediate

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert
Data MiningAdvanced

Customer Success

Phone SupportExpert
Lead ManagementExpert
Live Chat SupportAdvanced
Email SupportAdvanced
Technical SupportAdvanced
Ticket ManagementIntermediate

AI & Automation

ZapierBeginner

Quick Stats

Age32 years
English LevelFluent
ID VerificationVerified