Eunice

Account Manager, Virtual Assistant, Customer Service

Eunice

1,200/mo
Antipolo, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have a nearly 10 years of experience for customer service, technical support, account management, advertising, administrative support and social media management. With the years of experience, it honed me to gain better knowledge in each role. My customer service experience, helped me handled and understand customer's better. For the technical support role, it gained me knowledge to fix Internet problems and voice over internet protocol automation. Account Management and Administrative Rol...

Top Skills

Email Support · 7 yearsDocument Management · 6 yearsEmail Management · 6 yearsExcel (Advanced) · 6 yearsGoogle Sheets (Advanced) · 6 years

Skills & Expertise

AI & Automation

Workflow AutomationIntermediate

Content & Writing

Email CopywritingBeginner

Customer Success

Email SupportExpert
Phone SupportAdvanced
Technical SupportAdvanced
Ticket ManagementAdvanced
Live Chat SupportBeginner
Social Media SupportBeginner

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert

Design & Creative

CanvaAdvanced

E-commerce & Marketplace

TikTok ShopBeginner
Inventory ManagementBeginner
Order ProcessingBeginner
Order FulfillmentBeginner

Virtual Assistance & Admin

Email ManagementExpert
Document ManagementExpert
Calendar ManagementAdvanced
Data EntryAdvanced
Meeting CoordinationAdvanced
JiraAdvanced
Executive Assistant ServicesIntermediate
Research & Information GatheringIntermediate
ClickUpIntermediate
TrelloIntermediate
Travel PlanningBeginner

Work Experience

Account Manager

DCX

Nov 2024 - Jan 2026

Key Achievements:

Work directly with Account Executives

Excel (Advanced)Inventory ManagementOrder FulfillmentEmail ManagementMeeting CoordinationResearch & Information GatheringTrelloClickUpData EntryDocument ManagementOrder ProcessingGoogle Sheets (Advanced)Email Support

Quick Stats

Age32 years
English LevelConversational
ID VerificationNot verified

Certifications

Virtual Assistant

Education

Bachelor's Degree

System Technology Institute

2015 - 2022