Virtual Assistant, Airbnb host, Executive Admin

ESTHER

ID Verified
1,000/mo
Nairobi (Nairobi Area), Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer Service professional with experience at AsapTickets and as an Airbnb host based in Nairobi. Skilled in handling customer inquiries, flight bookings, cancellations, and resolving issues via phone, email, and chat. Experienced in providing 5-star hospitality, managing guest communications, and ensuring customer satisfaction. Proficient with CRM systems and ticketing platforms. Available full-time for 8+ hours/day and flexible to work US/UK time zones. Reliable, empathetic, and committed t...

Top Skills

Accounts Payable/Receivable · <1 yearAsana · <1 yearBasecamp · <1 yearBookkeeping · <1 yearCalendar Management · <1 year

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
AsanaBeginner
BasecampBeginner
ClickUpBeginner

Finance & Accounting

QuickBooksBeginner
BookkeepingBeginner
Accounts Payable/ReceivableBeginner
Payroll ProcessingBeginner

Quick Stats

Age32 years
English LevelFluent
ID VerificationVerified

Education

Bachelor's Degree

Kenyatta University

2011 - 2014