Virtual assistant, Customer service, communication officerVirtual assistant, Customer service, communication officer
Esther
ID Verified$500
per month
($3/hour)
Profile Description
I am a customer-focused Customer Service, Marketing and Communications professional with over six years of experience in customer relations, retail operations, sales support, public relations, digital marketing and stakeholder engagement. I have developed strong communication, organisational and problem-solving skills, with the ability to respond to customer needs, resolve issues professionally, support business objectives and build positive working relationships. I am adaptable, proactive and c...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Data & Analytics
Design & Creative
Virtual Assistance & Admin
Specialized Skills
Marketing & Growth
Work Experience
Communications and Public relations officer
faiths for Ocean
Apr 2026 - Jun 2026
Job Responsibilities:
Supported communications, stakeholder engagement and brand visibility for an internationally oriented initiative. Developed communication materials for public awareness and audience engagement. Supported media relations and communication with local and international audiences. Engaged with partner institutions, media professionals and other stakeholders. Supported conference communicatio...
Customer Service management
Teleperformance Kenya
Aug 2024 - Jul 2025
Quick Stats
Education
Master's Degree
University of Nairobi
2014 - 2017