Freelancer

Esme

1,800/mo
Cape Town , South Africa
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

I bring over 30 years of experience in customer service, client relationship management, administration, sales, operations, and leadership. I’m a strong communicator, a natural problem-solver, and someone who takes pride in being reliable, adaptable, and getting things done. Having managed teams, supported international clients remotely, and built my own business initiatives, I’m comfortable working independently and taking initiative. I learn quickly, pay attention to detail, and bring a positi...

Top Skills

Coaching & Mentoring · 10 yearsCompensation & Benefits · 10 yearsContract Review · 10 yearsCreative Writing · 10 yearsEmail Support · 10 years

Skills & Expertise

Content & Writing

Creative WritingExpert
Product DescriptionsExpert

Customer Success

Lead ManagementExpert
Email SupportExpert
Ticket ManagementIntermediate
Live Chat SupportIntermediate
Technical SupportIntermediate
IntercomBeginner

E-commerce & Marketplace

Facebook MarketplaceExpert
Marketplace SEOBeginner

Human Resources

RecruitmentExpert
SOP WritingExpert

Marketing & Growth

TikTok GrowthExpert
Content StrategyAdvanced
Content MarketingIntermediate
ChatGPT for MarketingIntermediate

Specialized Skills

Contract ReviewExpert
OnboardingExpert
Performance ManagementExpert
Employee RelationsExpert
Compensation & BenefitsExpert
Technical TrainingExpert
Coaching & MentoringExpert

Data & Analytics

MixpanelBeginner

Design & Creative

CanvaIntermediate
Logo DesignIntermediate
CapCutIntermediate

Quick Stats

Age52 years
English LevelFluent
ID VerificationNot verified