Virtual AssistantVirtual Assistant
Ericka
ID Verified$700
per month
($4/hour)
Profile Description
I am a detail-oriented and dependable professional with experience in both customer service and administrative support. I have worked as a Customer Service Representative in the BPO industry, where I handled customer inquiries, resolved concerns, managed accounts, and provided professional support through phone and written communication. I also have experience as an Administrative Aide in a government office, where I managed documentation, assisted clients, performed data entry, and supported da...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
Sales & Business Development
Human Resources
Virtual Assistance & Admin
Software Development
AI & Automation
Content & Writing
Data & Analytics
Finance & Accounting
Marketing & Growth
Specialized Skills
Work Experience
CSR
Foundever PH
Sep 2024 - Dec 2025
Job Responsibilities:
In my role as a Customer Service Representative at Foundever PH, I handled Dependent Verification, assisting policyholders in confirming and updating dependent eligibility information to ensure accurate and compliant records. I communicated clearly and professionally with policy owners, guiding them through verification requirements and resolving related concerns efficiently. I also supported Den...
Administrative Staff
LGU Alcala Pangasinan
Jun 2020 - Sep 2024
Job Responsibilities:
In my role as Administrative Staff at the Local Government Unit of Alcala, Pangasinan, I was responsible for providing administrative and clerical support to ensure the smooth and efficient operation of daily office activities. I handled document preparation, filing, record-keeping, and data entry with accuracy and confidentiality. I assisted in coordinating communications between departments and...
Quick Stats
Education
Associate's Degree
Lyceum Northern Luzon
2017 - 2019