Administrative • Executive Assistant • Logistics OperationsAdministrative • Executive Assistant • Logistics Operations

Key Achievements:

Provide comprehensive administrative and operational support to project teams for a fast-paced international organization, including calendar coordination, correspondence, and scheduling. ● Coordinate domestic and international staff travel arrangements, managing multiple moving parts accurately and on schedule. ● Prepare reports, purchase requests, and procurement documentation; liaise directly with vendors and service providers to support procurement and operational activities. ● Manage electronic and physical filing systems, ensuring accurate document control and easy retrieval — core to data entry and records-management responsibilities. ● Schedule meetings, prepare agendas, coordinate logistics, and record meeting minutes to keep cross-functional teams aligned. ● Maintain organizational asset and inventory records with a high level of accuracy. ● Serve as a responsive point of contact for staff administrative requests, providing dependable day-to-day support with minimal oversight.

Key Achievements:

Supported daily administrative operations for project teams, maintaining accurate records, reports, and filing systems. ● Prepared, scanned, photocopied, and organized project documentation — direct data-entry and document management experience. ● Coordinated staff travel and logistics, including transport documentation and compliance records. ● Delivered official correspondence and project documents, supporting smooth office operations.

Key Achievements:

Coordinated staff travel and field schedules, and maintained operational and vehicle records. ● Supported workshop planning, meeting coordination, and daily office administration. ● Managed documentation and administrative records for field and project activities.

Key Achievements:

Coordinated travel logistics for staff and visitors, and managed filing systems and electronic records. ● Served as first point of contact for calls and visitors, delivering professional customer service and front-desk reception. ● Prepared monthly operational reports and maintained procurement and operational documentation. ● Supported project teams with administrative and logistics functions, including field surveys and stakeholder engagement. ● Maintained compliance with organizational policies and administrative procedures.

Key Achievements:

● Handled customer service both at the branch counter and over the phone, addressing account queries, transactions, and general inquiries. ● Used Microsoft Dynamics 365 to log and track customer interactions and account-related requests. ● Assisted customers with account-related requests and helped resolve issues and complaints professionally. ● Provided accurate information on banking products, services, and procedures to customers in person and by phone. ● Delivered consistent, professional service across in-person and phone-based customer interactions.