Virtual Assistant | Social Media ManagerVirtual Assistant | Social Media Manager
Emma
$800
per month
($5/hour)
Profile Description
Versatile and results-driven professional with experience across travel consulting, social media management, customer support, payroll, sales, and administrative operations. Throughout my career, I have handled fast-paced environments where managing multiple priorities, responding to customer needs, maintaining accurate records, and meeting deadlines were essential. I take a proactive approach to challenges by organizing workflows, communicating clearly, using digital tools effectively, and foll...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Design & Creative
Customer Success
Content & Writing
E-commerce & Marketplace
Virtual Assistance & Admin
Sales & Business Development
Marketing & Growth
Work Experience
Owner/Social Media Manager
Itinerant Travel and Tours
May 2019 - Present
Job Responsibilities:
* Managed day-to-day business operations, coordinating client inquiries, bookings, schedules, documentation, and follow-ups while maintaining accuracy and timely service. * Streamlined administrative tasks by organizing client information, travel details, appointments, and business records using digital tools and spreadsheets. * Managed multiple client requests simultaneously, prioritizing urgent...
Credit Specialist
Home Credit Philippines
Jun 2018 - Dec 2018
Job Responsibilities:
* Processed and evaluated customer credit applications with accuracy, ensuring required information and documentation were complete and properly recorded. * Assisted customers throughout the credit application process by clearly explaining requirements, procedures, and payment terms. * Consistently maintained accurate customer records and handled sensitive information with professionalism and conf...
Technical Support Representative/ Payroll Specialist
Convergys
Sep 2016 - Jul 2017
Job Responsibilities:
* Provided technical support to customers by troubleshooting issues, identifying root causes, and delivering clear, step-by-step solutions while maintaining professional service. * Managed multiple customer concerns efficiently while meeting productivity, quality, and service-level standards in a fast-paced BPO environment. * Maintained accurate customer records, case documentation, and transactio...
Sales Representative/ Sales Associate
SM Super market/ SM Department Stores/ Various Botiques
Dec 2004 - Mar 2014
Job Responsibilities:
* Consistently provided professional and personalized customer service, identifying customer needs and recommending suitable products and solutions. * Supported sales targets by effectively presenting products, handling customer inquiries, and converting opportunities into successful transactions. * Built and maintained positive customer relationships through clear communication, active listening,...
Quick Stats
Certifications
Education
Associate's Degree
Trace Computer and Business College
2002 - 2003