Virtual assistant/Stakeholder research/sales associateVirtual assistant/Stakeholder research/sales associate

Key Achievements:

At Credence Africa, I have strengthened strategic partnership development by identifying and engaging potential partners, sponsors, investors, institutions, and key decision-makers. I conduct stakeholder mapping and market research, manage outreach pipelines, and coordinate engagement with senior executives, policymakers, regulators, investors, and development partners. I have also supported Resource mobilization and business development by preparing partnership proposals, sponsorship materials, and stakeholder communications. In addition, I have helped coordinate roundtables, conferences, webinars, and executive forums while maintaining stakeholder databases, following up on partnership opportunities, and supporting the organisation’s strategic growth and institutional positioning.

Key Achievements:

At Simba AI, I successfully managed a demanding executive schedule, coordinating 50+ meetings in a single month across different time zones while managing approximately 80% of the CEO’s calendar. This helped maintain an organised schedule and ensured important meetings, priorities, and follow-ups were handled efficiently. I also managed 100+ emails daily, prioritising important communication and supporting administrative tasks, company data, reporting, and task follow-ups. Throughout the role, I handled sensitive information professionally and helped the CEO stay organised and focused on key business priorities.

Key Achievements:

At ASAP Tickets/Dreamport, I successfully handled high volumes of inbound and outbound customer calls, assisting clients with flight bookings, changes, cancellations, and payments. I also converted customer inquiries into confirmed bookings by understanding travel needs and recommending suitable options. I strengthened customer relationships by resolving complex travel issues professionally, maintaining accurate customer and payment records, and delivering reliable support that encouraged customer trust and repeat business.

Key Achievements:

At Platinum Credit Limited, I supported business growth by engaging customers, understanding their financial needs, and recommending suitable loan products. I consistently worked toward monthly sales and booking targets while generating referrals and building strong customer relationships. I also maintained accurate customer documentation, followed up on outstanding balances and payments, and addressed customer concerns professionally. This strengthened my skills in consultative selling, customer relationship management, sales follow-up, and target-driven performance.