Freelance, Tech SupportFreelance, Tech Support
Dray
$500
per month
($3/hour)
Profile Description
Technical Support Representative 1. Keeper Security (Password Manager) - 13 months Call/Email/Chat 2. Telstra Telecommunication Australia - 9 months Calls/Email/Chat 3. Verizon Telco - 7 months Calls with Sales Support 4. Comcast Telco - 6 months Calls 5. Blink CCTV (Amazon Product) - 6 months Calls/Email (Support International Customers) Freelance 1. Facebook Page Creator for Local Politicians
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
E-commerce & Marketplace
Content & Writing
Software Development
Customer Success
Design & Creative
Marketing & Growth
Sales & Business Development
Work Experience
Facebook Page Creator
Freelance
Jan 2018 - Present
Job Responsibilities:
I create different Facebook page of anyone for there Political will or Business side. I provide assistance how to manage the page as well and create content to the page. I also provide them ideas how to catch engagement for Facebook ads or organic way for growing the page everyday.
Tech Support Rep
Task Everyday
Sep 2024 - Apr 2025
Job Responsibilities:
Blink (Motion Camera from Amazon) We provide the troubleshooting of each devices and also how to process or install the camera then connect to a WiFi. If the camera device is not working at all, we assist them in how to return or replace the device. We support through calls and emails.
Tech Support Rep
Teletech
Jun 2022 - Jan 2023
Job Responsibilities:
Verizon ( provide Sales pitch) Typical troubleshooting for most customers that has problem with the internet connection, cable tv and phone services also customers having concern with their security cameras and other gadgets that connects with the internet. I become part of the Top 8 agent out of 200+ for 2 consecutive months with no late or absences.
Tech Support Rep
Fusion BPO
Jan 2020 - Feb 2021
Job Responsibilities:
Keeper Security ( Password Manager ) Provide assistance in troubleshooting the App/Software to the customer. Also, informed them to have a subscription so that if customer is accidentally deleted the password or deleted the app, we could probably assist them to recover the information that is stored in the Cloud Storage. We support to all international clients.
Tech Support Rep
Concentrix
Jul 2019 - Jan 2020
Job Responsibilities:
We support any calls from Comcast subscribers. We help them fix the internet connection or set a tech visit for a customer that badly need assistance in checking the internet wire or the modem that needs to be replaced if found broken.
Tech Support Rep
Accenture
Jul 2017 - Apr 2018
Job Responsibilities:
We support Business Owners that needs our assistance in having a phone number and internet tap in every corner for the whole building or for the whole company offices. This is Telstra Business from Australia and we also support customers from New Zealand that has a contract from Telstra.
Quick Stats
Education
Bachelor's Degree
Consolatrix College of Toledo City
2008 - 2014