Virtual Assistant, Customer supportVirtual Assistant, Customer support
Dorothy
ID Verified$132
per month
($1/hour)
Profile Description
I am a reliable professional with strong communication and organizational skills, experienced in providing virtual assistance and customer support for over 5 years and I have gained adept skills in handling customer inquiries, resolving issues efficiently, and maintaining a positive customer experience. I am also comfortable using digital tools, CRM systems, and multitasking across various platforms. Known for being proactive, responsive, and committed to meeting deadlines while maintaining accu...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Human Resources
Virtual Assistance & Admin
Specialized Skills
Work Experience
TRAINER, CUSTOMER SERVICE AGENTAND TRAIN DRIVER
FLOW RIYADH METRO
Feb 2024 - Present
Job Responsibilities:
Assist passengers with ticketing, routes, and metro schedules Provide directions and information about stations and transfers Handle complaints, lost items, and service disruptions Ensure smooth passenger flow, especially during peak hours Support passengers with special needs (elderly, disabled) Monitor station cleanliness and report maintenance issues Respond to emergencies and coordinate with s...