Virtual Assistant

Dorcas

2,300/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a highly organized Virtual Assistant with over two years of experience providing reliable administrative support, including data entry, email management, scheduling, document formatting, and internet research. I use my strong attention to detail, communication skills, and problem-solving abilities to deliver accurate work and streamline daily operations. I work efficiently in fast-paced environments, manage multiple tasks at once, and consistently meet deadlines with minimal supervision. My...

Skills & Expertise

E-commerce & Marketplace

Sales & Business Development

Customer Success

Content & Writing

Work Experience

Administrative Assistant

Casa Marabella

Jan 2023 - Present

Job Responsibilities:

1. Assisted with general administrative tasks and projects resulting in a positive impact on the overall office performance. 2. Constructed comprehensive spreadsheets, creating visuals that highlighted the organizations performance and drove for actionable insights. 3. Demonstrated great attention to detail resulting to 15% decrease in administrative errors. 4. Handled requests and queries appropr...

Google Sheets (Advanced)Excel (Advanced)Python (Pandas/NumPy)Data VisualizationSQLInventory ManagementStatistical AnalysisEmail SupportSocial Media SupportZendesk

Actuarial Analyst Intern

National Social Security Fund

Jan 2022 - Apr 2022

Job Responsibilities:

1. Computed UPNs accurately and efficiently, reducing errors by 25%. 2. Analyzed data to determine benefit eligibility and amounts, facilitating informed decision-making processes. 3. Developed solid organizational skills through filing and record-keeping tasks, resulting in a 30% improvement in document retrieval efficiency. 4. Managed and maintained accurate records of member information, ensuri...

Technical SupportPhone SupportAccount ManagementInventory ManagementStatistical AnalysisData VisualizationExcel (Advanced)Google Sheets (Advanced)

Quick Stats

Age26 years
GenderFemale
English LevelFluent
ID VerificationNot verified

Education

Bachelor's Degree

Mount Kenya University

2019 - 2023