BOOKKEEPER, VIRTUAL ASSISTANT, ADMINISTRATIVE SUPPORT.BOOKKEEPER, VIRTUAL ASSISTANT, ADMINISTRATIVE SUPPORT.
Diana
ID Verified$880
per month
($5/hour)
Profile Description
I am seeking remote opportunities in Bookkeeping, Virtual Assistance, Customer Support, Data Entry, Lead Management, Administrative Support, and CRM Management. I am experienced in handling customer inquiries, managing emails and calendars, scheduling appointments, maintaining databases, processing financial and non-financial data accurately, and supporting overall business operations. I have strong bookkeeping experience, including accounts payable and receivable, bank reconciliations, general ...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Data & Analytics
Customer Success
Virtual Assistance & Admin
Work Experience
Virtual Assistant and Customer Support Specialist
Talentpop
Jan 2022 - Present
Job Responsibilities:
• Maintained a high level of customer satisfaction through prompt and professional communication. • Successfully managed multiple client projects simultaneously while meeting deadlines. • Improved organizational efficiency through effective record management. • Reduced response times by implementing structured communication processes. • Consistently delivered accurate and timely administrative sup...
Customer Service Representative
RAFIKI MICRO FINACE
Jan 2021 - Oct 2022
Job Responsibilities:
• Consistently maintained professional communication standards. • Achieved excellent response and resolution rates. • Received positive feedback for customer-focused service. • Contributed to overall customer satisfaction and retention.
Data Entry Specialist
SAGAN
Mar 2020 - Feb 2021
Job Responsibilities:
• Maintained high levels of data accuracy. • Consistently met productivity targets. • Improved efficiency through careful organization and attention to detail.
Quick Stats
Certifications
Education
Bachelor's Degree
NAIROBI UNIVERSITY
2018 - 2013