Virtual Assistant, Customer Representative

Debrah

ID Verified
900/mo
Nairobi , Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented Virtual Assistant with over four years of experience supporting administrative, customer service, and online operations. Skilled in managing emails, scheduling, data entry, document preparation, and client communication while maintaining professionalism and confidentiality. Experienced in using Microsoft Office, CRM systems, and digital collaboration tools to keep tasks organized and meet deadlines. My background in administrative support, front-office coordination, and online wo...

Skills & Expertise

Customer Success

Data & Analytics

Design & Creative

Adobe XDBeginner
SketchBeginner
CanvaBeginner
CapCutBeginner

Human Resources

Sales & Business Development

Work Experience

Customer Care Representative

jetBlue Airlines

Nov 2025 - Feb 2026

Job Responsibilities:

Virtual Assistance in rescheduling and booking of flights

Office Admin

EUNRA Enterprises

Feb 2024 - Sep 2025

Job Responsibilities:

Maintained accurate records and documentation systems, improving office organization and accessibility. Served as a key contact point for clients and staff, ensuring professional communication and quick resolution of inquiries. Supported daily administrative operations including scheduling, reporting, and document preparation. Improved efficiency by organizing files and maintaining up-to-date d...

Administrative Assistant

ICT Mentors

Oct 2022 - Nov 2023

Job Responsibilities:

Report Preparation File and Document Management Meeting Coordination Front Desk and Client Support Email Correspondence Task and Workflow Organization

Quick Stats

Age25 years
GenderFemale
English LevelFluent
ID VerificationVerified