Daren

Account Coordinator

Daren

ID Verified
950/mo
Manila, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

Detail-oriented and proactive professional with experience as an Account Coordinator and Senior Helpdesk Support at CBRE, specializing in client account management, scheduling, invoicing, and technical support. Skilled in workflow optimization, compliance tracking, and drafting professional documents for HR and legal purposes. Recognized for a workhorse mentality, empathetic communication style, and relentless follow-up, ensuring efficiency and clarity in both corporate and community settings.

Top Skills

Account Management · 4 yearsAdobe Illustrator · <1 yearAdobe Photoshop · <1 yearBlender · <1 yearCanva · <1 year

Skills & Expertise

Customer Success

Phone SupportBeginner
Live Chat SupportBeginner
Email SupportBeginner
Lead ManagementBeginner
Ticket ManagementBeginner
ZendeskBeginner

Data & Analytics

TableauBeginner

Design & Creative

SketchBeginner
Adobe PhotoshopBeginner
Adobe IllustratorBeginner
CanvaBeginner
CorelDRAWBeginner
CapCutBeginner
BlenderBeginner

Sales & Business Development

Account ManagementAdvanced

Work Experience

Account Coordinator

CBRE Inc.

Jul 2022 - Jan 2026

Key Achievements:

As an Account Coordinator at CBRE, I successfully managed high-volume service requests for the United Rentals account, streamlining work order processing and ensuring timely completion of tasks. I optimized scheduling efficiency by coordinating provider appointments and logistics, which reduced delays and improved turnaround times. Through clear and empathetic communication, I consistently delivered client updates and proactive follow-ups, strengthening trust and satisfaction. I maintained accuracy in invoice preparation and billing, ensuring compliance and minimizing errors, while also implementing structured tracking systems that improved workflow reliability and vendor accountability. By keeping detailed CRM records and collaborating closely with internal teams, I enhanced service delivery and operational consistency. My resilience, attention to detail, and relentless follow-up allowed me to balance strict deadlines and high-volume tasks, demonstrating a strong workhorse mentality that contributed to overall client success.

Phone SupportEmail SupportLead ManagementAccount Management

Quick Stats

Age30 years
English LevelConversational
ID VerificationVerified