Danica

Sales Support Administrator

Danica

820/mo
Santa Rosa, Laguna, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I have experience in customer support, sales support, and administrative work, including around two years in the BPO industry and two years as a Virtual Assistant and Sales Support Administrator. In my previous role as a Sales Support Administrator, I handled outbound cold calls, customer follow-ups, email communication, lead qualification, updating customer information, and various administrative tasks. These responsibilities helped me develop strong communication, organization, time managemen...

Top Skills

B2B Sales · 2 yearsCold Calling · 2 yearsCold Email Outreach · 2 yearsPipedrive · 2 yearsApollo.io · <1 year

Skills & Expertise

Sales & Business Development

B2B SalesIntermediate
Cold Email OutreachIntermediate
Cold CallingIntermediate
PipedriveIntermediate
Lead GenerationBeginner
ZoomInfoBeginner
Apollo.ioBeginner

Virtual Assistance & Admin

Data EntryBeginner
Research & Information GatheringBeginner
Email ManagementBeginner
Document ManagementBeginner
Calendar ManagementBeginner
Meeting CoordinationBeginner
CalendlyBeginner

Work Experience

Sales Support Administrator

2San Global

May 2024 - Present

Key Achievements:

Handled outbound cold calls, customer follow-ups, email communication, lead qualification, updating customer information, and various administrative tasks.

B2B SalesCold CallingApollo.ioLead GenerationPipedriveData EntryDocument ManagementCold Email OutreachZoomInfoResearch & Information GatheringCalendar ManagementEmail Management

Customer Service Representative

Teletech

Nov 2022 - May 2024

Key Achievements:

Hotel reservations, answering customer inquiries and complaints related to the property, processing customer requests for property approval, and ensuring that all resolutions follow the property's policies.

Document Management

Outbound Sales Agent

VMPowered

May 2021 - Nov 2021

Key Achievements:

Cold calling potential clients regarding Medicare and warm transferring qualified leads to licensed insurance agents.

B2B SalesCold CallingData Entry

Quick Stats

Age25 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationNot verified
Portfolio
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Education

High-school

CGC Coller

2020 - 2021