Dancun

Medical virtual assistant

Dancun

1,400/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail driven pharmacy trained healthcare professional with hands on experience in supporting clinical workflow medication management partient coordination and healthcare documentation I also bring a strong exposure to medical operations, EMR based environments patient confidentiality and administrative accuracy. I help support busy healthcare teams remotely while maintaining compliance efficiency and patient safety I am recognized for precision reliability and the ability to integrate seamlessl...

Skills & Expertise

Content & Writing

Email CopywritingIntermediate
CopywritingBeginner

Customer Success

Live Chat SupportIntermediate
Email SupportIntermediate
Phone SupportIntermediate
Video SupportIntermediate
Technical SupportIntermediate
IntercomIntermediate
ZendeskIntermediate
FreshdeskBeginner
LiveChatBeginner

Data & Analytics

E-commerce & Marketplace

Finance & Accounting

Risk ManagementIntermediate

Marketing & Growth

Google AdsIntermediate
TikTok AdsIntermediate

Work Experience

Medical virtual support

Aiglestaffing agency

Feb 2017 - Present

Job Responsibilities:

Supported daily patient workflows including scheduling, chart preparation, documentation updates, and follow-ups. - Prepared and maintained patient records to ensure accuracy, completeness, and provider readiness before consultations. - Assisted with EMR-based task queues, documentation requests, and administrative coordination to reduce provider workload. - Communicated professionally with patien...

Inventory ManagementRisk ManagementOrder ProcessingGoogle AdsEmail CopywritingCopywritingLive Chat SupportPhone SupportEmail SupportVideo Support

Quick Stats

Age29 years
GenderMale
English LevelConversational
ID VerificationNot verified

Certifications

Project management

Education

Certificate

Kenya medical training college

2014 - 2017