Daisy

Spanish Bilingual VA/Appointment Setter VA

Daisy

500/mo
Mandaluyong, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Hey there, Partner! I’m Daisy, your go-to reliable, trusted and courageous Virtual Assistant based in the ever-buzzing Mandaluyong City — but my heart proudly hails from Zamboanga, Asia’s Latin City which I was born! I’m proficient in Spanish, passionate about learning, and always ready to connect across cultures. My journey as a VA started during the pandemic as an Appointment Setter in Forex, where I helped boost sales efficiency by managing leads and calendars like a pro. From there, I e...

Top Skills

Adobe Photoshop · <1 yearAfter Effects · <1 yearAmazon FBA · <1 yearCanva · <1 yearCapCut · <1 year

Skills & Expertise

AI & Automation

ChatGPT/ClaudeBeginner

Content & Writing

WordPressBeginner
Editorial Calendar ManagementBeginner

Customer Success

Email SupportBeginner
Social Media SupportBeginner
ZendeskBeginner
CrispBeginner
Customer.ioBeginner

Design & Creative

CanvaBeginner
Adobe PhotoshopBeginner
CorelDRAWBeginner
CapCutBeginner
After EffectsBeginner
Final Cut ProBeginner
Video EditingBeginner

E-commerce & Marketplace

ShopifyBeginner
EtsyBeginner
eBayBeginner
Amazon FBABeginner
Shopify PlusBeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner
Product Listing OptimizationBeginner

Finance & Accounting

Crypto AccountingBeginner

Marketing & Growth

User-Generated ContentBeginner
KlaviyoBeginner
HubSpotBeginner

Sales & Business Development

Lead GenerationBeginner
Cold Email OutreachBeginner
NegotiationBeginner
Zoho CRMBeginner
PipedriveBeginner
SalesforceBeginner

Work Experience

Social Media Content Moderator (Specialized AI)

TaskUs Inc.

Jan 2025 - Present

Key Achievements:

Results-driven Social Media Content Moderator with specialized experience in content labeling and curation for AI/Machine Learning ingestion. Highly proficient in reviewing, annotating, and categorizing large datasets of user- generated content (UGC) to train and refine automated content detection models. Expert in applying nuanced judgment to improve model accuracy, ensuring high-quality, policy-compliant data streams for enhanced platform safety and efficiency

Debt Collection Agent

NV Group Holdings

May 2024 - Sep 2024

Key Achievements:

Handled Australian utility accounts for clients such as AGL, Telstra, Energy Australia and Hardship through chat, emails and sms. Processed billing statements and invoices accurately and promptly. Monitored customer accounts and detects overdue payments. Collects and analyzes data for a selected payment/debt history. Processed payments made by credit cards and checks, researching customer disputes and resolving it.

Operations Content Moderator

Telus International Philippines

Jan 2023 - Apr 2024

Key Achievements:

Reviewing and moderating user-generated content for compliance with community guidelines and legal requirements. Analyzes and reports on content trends and user behavior to inform modern strategies. Staying up-to-date industry trends and emerging technologies related to content moderation and online safety.

Appointment Setter Virtual Assistant

Ronin Forex LLC

Mar 2021 - Nov 2022

Key Achievements:

Provided exceptional customer experience and handled objections or inquiries in a professional and courteous manner. Made outbound emails to prospective business customers to generate appointments. Handled various tasks including managing emails, performing research and provided general administrative support.

Quick Stats

Age26 years
English LevelFluent
ID VerificationNot verified

Certifications

Bachelor of Science Major in Economics