General Virtual Assistant (GVA)General Virtual Assistant (GVA)
Cyrus
ID Verified$700
per month
($4/hour)
Profile Description
I’m a Bachelor of Science in Office Administration (BSOA) graduate with real-world experience in customer service and logistics, from handling calls to ensuring smooth, on-time deliveries. Along the way, I’ve honed my communication, problem-solving, and organizational skills, earning recognition like the “𝘗𝘳𝘰𝘨𝘳𝘢𝘮 𝘚𝘦𝘳𝘷𝘪𝘤𝘦 𝘈𝘸𝘢𝘳𝘥” for leadership in our graduation as I graduated as Program vice-governor. I’m passionate about helping businesses run more efficiently, provide excepti...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
E-commerce & Marketplace
Sales & Business Development
Data & Analytics
Work Experience
Advisor 1 - CS
CONCENTRIX
Dec 2018 - May 2020
Key Achievements:
• Successfully managed high volumes of incoming calls while providing timely and professional assistance. • Accurately identified and assessed customer needs, contributing to consistently high customer satisfaction. • Resolved customer complaints with empathy and efficiency, strengthening customer relationships and improving overall service experience. • Recognized for outstanding performance and dedication by receiving Employee of the Month twice.