QA Tester, Customer Support, Project CoordinatorQA Tester, Customer Support, Project Coordinator
Cristina
ID Verified$950
per month
($5/hour)
Profile Description
Results-driven professional with over 11 years of experience in data entry, customer support, software testing, and project management. Proficient in using platforms such as HubSpot, Trello, and ClickUp to streamline workflows and enhance team collaboration. Skilled in manual functional testing with a keen eye for detail and a methodical approach to ensuring software quality. Highly organized and proactive, with strong communication skills and the ability to work both independently and within a ...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
AI & Automation
Marketing & Growth
Work Experience
Power Automate Flow Designer
SALVIMINDA - PHILIPPINES CORP
Jul 2024 - Sep 2025
Job Responsibilities:
Experienced in building and maintaining simple automated workflows to improve business efficiency. Focused on creating simple, reliable, and effective solutions that streamline processes and reduce manual effort.
Manual QA Tester
Salviminda-Philippines Corp.
Jul 2024 - Sep 2025
Job Responsibilities:
Performed manual testing and defect tracking using Azure DevOps; followed issues through to resolution. Have worked directly with developers and stakeholders to clarify requirements and confirm fixes.
Project Manager
Infivex IT Solutions
Sep 2020 - Jul 2024
Job Responsibilities:
Managed project tasks,timelines, and deliverables to keep small-to-medium projects on track.
Manual Tester
Infivex IT Solutions
Sep 2020 - Jul 2024
Job Responsibilities:
Performed manual testing and defect tracking using Azure DevOps; followed issues through to resolution. Have worked directly with developers and stakeholders to clarify requirements and confirm fixes.
Senior QA Supervisor
Lyanthe Financial Services, Inc
Jun 2014 - Sep 2020
Job Responsibilities:
Led and trained QA testers on test execution and defect reporting. - Prepared and ran test cases for pre- and post-release checks and verified fixes before deployment.
Manual QA Tester
Lyanthe Financial Services, Inc
Jun 2020 - Sep 2020
Job Responsibilities:
Detail-oriented Manual QA Tester with hands-on experience testing web and mobile applications to ensure optimal performance, usability, and quality. Skilled in creating and executing comprehensive test plans and cases, identifying defects, and collaborating closely with development teams to drive issue resolution. Adept at cross-platform testing across various devices and browsers, ensuring that a...
Customer Support Representative
Lyanthe Financial Services, Inc
Jun 2014 - Sep 2020
Job Responsibilities:
Handled customer inquiries by phone and ticketing system; prioritized and escalated issues as needed. - Documented customer issues and coordinated with technical teams for timely resolution.
Data Verifier
Lyanthe Financial Services, Inc
Jun 2014 - Sep 2020
Job Responsibilities:
Extracted and verified invoice and financial data from European documents with attention to detail and accuracy