Client PartnerClient Partner
Maritess
$900
per month
($5/hour)
Profile Description
I am graduate of bachelor arts major in communication. I have been working with healthcare account for almost 8 years and my recent position is rcm AR follow up and medical billing which handles denied claims and payment processing. One of my transferable skills is problem solving, adaptability adaptability and flexibility in learning different systems with a short span of time. I also love to communicate and work with a team because it will make the work finish faster and efficiently.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Specialized Skills
Finance & Accounting
Virtual Assistance & Admin
Work Experience
Client Partner (Account Receivable Management)
Access Healthcare
Jan 2025 - Nov 2025
Job Responsibilities:
- Track submitted claims to ensure they are processed by the payer. - Identify unpaid or underpaid claims. - Follow up on delayed or denied claims to secure payment. - Analyze claim denials to determine root causes (coding errors, eligibility issues, etc.). - Correct and resubmit claims as necessary. - Match payments to corresponding claims. - Adjust accounts for contractual write-offs, patient re...
Patient Services Advocate
Infinit-O Manila
May 2021 - Sep 2024
Job Responsibilities:
- Answer inbound medical billing calls and respond to the queries. - Check the claims and verify if the bill was processed correctly. - Do assigned tasks like sending email escalations to the account manager then collate it and send reports of everyday calls. - Do outbound calls, either thru assigned voicemail or callback. - Assist patient, provider or lien in processing payment.
Customer Service Advocate
Hinduja Global Solution
May 2018 - May 2021
Job Responsibilities:
-Answer inbound calls to respond to the queries of providers and members -Check the eligibility and benefits of the member and check if provider is inn or oon -Performing the assigned administrative task like sending the report for close and open task, transfer call, and total calls for the day. -Doing a callback for the members regarding their concern. -Assist members with claims and appeals. -As...
Customer Service Representative
Conduent
Apr 2014 - Aug 2015
Job Responsibilities:
- Answers an inbound call to respond to basic questions of Physicians and insurance companies and ensure that they are resolved in a timely manner. - Performing the assigned administrative tasks - Check patient eligibility, plan type, along with verifying In-Network and Out of Work benefits - Interacts with all levels of medical professionals - Explains policies and procedures of the members polic...