Virtual Assistant, Customer Support Specialist

Christine

ID Verified
800/mo
NAIROBI, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

A resourceful and self-starting virtual assistant with more than one year of hands-on experience working alongside C-level executives and entrepreneurs in a fast-paced environment. Adept at safeguarding executive focus through intelligent calendar orchestration, smooth travel arrangements, and smart priority sorting. Highly adaptable virtual assistant with hands-on experience in Zendesk and Salesforce, complemented by the ability to master new software platforms to meet evolving business needs r...

Top Skills

Asana · <1 yearCalendar Management · <1 yearCalendly · <1 yearData Entry · <1 yearDocument Management · <1 year

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Document ManagementBeginner
Research & Information GatheringBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
AsanaBeginner
NotionBeginner
TrelloBeginner
Monday.comBeginner
JiraBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
Social Media SupportBeginner
ZendeskBeginner
FreshdeskBeginner
IntercomBeginner
LiveChatBeginner

Work Experience

Customer Support Representtive

TalentPop

May 2024 - Apr 2025

Calendar ManagementEmail ManagementData EntryResearch & Information Gathering

Quick Stats

Age25 years
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationVerified

Education

Bachelor's Degree

University of Nairobi

2018 - 2022