Customer Service Representative, Virtual Assistant

Cherry

1,000/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I've been in the BPO industry for 10 years, and I worked as a customer service representative for US and UK accounts. I handled customers' queries through phone calls, chat, and email. I am well versed in software tools like Filemaker, Textline, Outlook, Salesforce, iComs, Ring Central, Filevine, Domo, Zoom, Hubstaff, Shopify, Avaya Onex, and Voice over Internet Protocol (VoIP) systems. I am HIPPA trained and certified. I was with the US and AUS healthcare accounts and was promoted twice, firs...

Top Skills

Adobe Photoshop · <1 yearAsana · <1 yearCanva · <1 yearCoaching & Mentoring · <1 yearCopywriting · <1 year

Skills & Expertise

Customer Success

Email SupportBeginner
Phone SupportBeginner
Live Chat SupportBeginner
Technical SupportBeginner

E-commerce & Marketplace

ShopifyBeginner
Order ProcessingBeginner

Marketing & Growth

HubSpotBeginner
KlaviyoBeginner

Content & Writing

CopywritingBeginner

Design & Creative

CanvaBeginner
Adobe PhotoshopBeginner

Sales & Business Development

SalesforceBeginner

Specialized Skills

Paralegal ServicesBeginner
OnboardingBeginner
Telehealth SupportBeginner
Technical TrainingBeginner
Coaching & MentoringBeginner
Corporate TrainingBeginner
Medical BillingBeginner

Virtual Assistance & Admin

Data EntryBeginner
Email ManagementBeginner
Personal Assistant ServicesBeginner
AsanaBeginner
TrelloBeginner

Quick Stats

Age41 years
English LevelConversational
ID VerificationNot verified

Certifications

TEFL Certificate

Education

High-school

Jaclupan National High School

2001 - 2002