Customer Service Representative,ESL Tutor,Virtual AssistantCustomer Service Representative,ESL Tutor,Virtual Assistant
Charisse
ID Verified$1,200
per month
($7/hour)
Profile Description
I have 3 years experience in providing customer service in BPO industry. I was responsible for addressing customers' queries, troubleshooting technical and service issues, processing account request and sales orders, dealing with billing problems, and making product/service recommendations. As a result of working with international clients, I acquired problem-solving, communication, multitasking, and customer service skills. Moreover, I have 10 years of experience working as an ESL Tutor and te...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Marketing & Growth
Specialized Skills
Work Experience
ESL Tutor
Chipan Bunny English
2023 - Present
Key Achievements:
I provide 1:1 lessons concentrating on speaking, grammar, pronunciation, communication and comprehension skills. I teach English to Chinese kids and send constructive feedback to parents regarding students' progress in class.
ESL Tutor
Novakid School
2019 - 2024
Key Achievements:
I provide 1:1 lessons concentrating on speaking, grammar, pronunciation, communication and comprehension skills. I teach English to European kids and send constructive feedback to parents regarding students' progress in class.
ESL Tutor
TAL Lewaijiao
2016 - 2018
Key Achievements:
I providing one-on-one lessons concentrating on speaking, grammar, pronunciation, communication and comprehension skills. I teach English to Chinese students.
Technical/Billing Support
Teleperformance
2014 - 2016
Key Achievements:
I answer customers' queries, troubleshoot technical and service issues, process account request and sales orders, deal with billing problems, and make product/service recommendations.
Customer Service Representative
Panasiatic Solutions
2012 - 2014
Key Achievements:
I address customers' queries, troubleshoot technical and service issues, process account request and sales orders.
Quick Stats
Certifications
Education
Associate's Degree
Laslatech Inc
2012 - 2014