Virtual assistant, customer support, bookkeeperVirtual assistant, customer support, bookkeeper
Catherine
$250
per month
($1/hour)
Profile Description
Versatile and dedicated professional with over five years of combined experience in healthcare support, customer service, Book keeping and virtual administration. Currently serving as a Certified Nurse Assistant at Cedar Crest Hospital, providing compassionate patient care and maintaining accurate clinical documentation. Experienced in remote administrative support with Sky Consult, managing schedules, communications, and digital records efficiently. Proven ability to deliver excellent customer ...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Virtual Assistance & Admin
Finance & Accounting
Work Experience
Virtual Assistant
Sky consult
Aug 2023 - Sep 2025
Job Responsibilities:
• Managed executive emails, scheduling, and administrative tasks remotely. • Organized digital records and maintained structured filing systems. • Prepared reports and performed accurate data entry. • Communicated with clients professionally and efficiently.
Bookkeeper
Kfab’s hair plug
Jan 2023 - May 2025
Job Responsibilities:
• Maintained accurate financial records by recording daily income, expenses, and transactions. • Managed accounts payable and receivable, ensuring timely payments and follow-ups. • Prepared invoices and monitored outstanding balances to improve cash flow. • Reconciled bank statements and resolved discrepancies promptly. • Generated monthly financial reports to support business decision-making....
Customer support representative
BnB company limited
Jan 2022 - Dec 2023
Job Responsibilities:
• Handled customer inquiries via phone and email professionally. • Resolved complaints efficiently and maintained high satisfaction rates. • Documented customer interactions accurately in internal systems.
Customer service associate
KFC Ghana
Aug 2019 - Jan 2021
Job Responsibilities:
• Processed high-volume transactions with 100% accuracy. • Assisted customers with orders and resolved concerns efficiently. • Maintained clean and organized service areas.
Quick Stats
Education
Certificate
Zuarungu nursing midwifery college
2021 - 2022