Virtual Assistant

Cassandra

1,500/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven professional with 4+ years of experience in the BPO industry, handling high-volume calls and emails with a strong focus on customer satisfaction. Experienced Virtual Assistant supporting sales, real estate, and financing, skilled in lead management, client follow-ups, appointment setting, and administrative support. Known for clear communication, reliability, and the ability to support business growth in fast-paced environments.

Top Skills

Account Management · 4 yearsPhone Support · 4 yearsCold Calling · 2 yearsEmail Support · 2 yearsLead Generation · 2 years

Skills & Expertise

Customer Success

Phone SupportAdvanced
Live Chat SupportIntermediate
Email SupportIntermediate
Technical SupportIntermediate
Ticket ManagementIntermediate
ZendeskBeginner
IntercomBeginner
FreshdeskBeginner

Sales & Business Development

Account ManagementAdvanced
Cold CallingIntermediate
Lead GenerationIntermediate
SalesforceIntermediate

Quick Stats

Age23 years
English LevelFluent
ID VerificationNot verified