Carlito

Virtual Assistant

Carlito

400/mo
Agoo, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have experience in data annotation, content moderation, and data entry. I worked as a Data Annotator at Frodobots and as a Non-Voice Content Moderator at Genpact and TaskUs. My responsibilities included reviewing online content, following policies, checking accuracy, handling sensitive information, and meeting quality and productivity standards.

Top Skills

Creative Writing · 10 yearsVideo Editing · 7 yearsAdobe InDesign · 5 yearsAdobe Photoshop · 5 yearsBlog Writing · 5 years

Skills & Expertise

AI & Automation

SoraBeginner
MidjourneyBeginner
Claude/Anthropic APIBeginner
OpenAI APIBeginner

Content & Writing

Creative WritingExpert
Blog WritingExpert
ScriptwritingExpert
CopywritingBeginner

Design & Creative

Video EditingExpert
Adobe PhotoshopExpert
Adobe InDesignExpert
CapCutExpert
CanvaAdvanced
After EffectsAdvanced

Customer Success

Social Media SupportAdvanced
Ticket ManagementAdvanced
ZendeskIntermediate

Work Experience

Content Moderator

Meta

Nov 2024 - Jun 2026

Key Achievements:

Reviewed and moderated user-generated content in accordance with client policies and safety standards. Applied sound judgment to identify policy violations, document decisions, and escalate complex cases. Maintained accuracy, confidentiality, and productivity in a high-volume operations environment.

Social Media SupportTicket Management

Content Moderator

Discord

Jul 2022 - Sep 2024

Key Achievements:

Evaluated online content against detailed guidelines and consistently met quality and productivity targets. Built a strong performance record with 11 monthly or quarterly top-performer recognitions from November 2022 through Q2 2023, plus additional recognitions in 2024. Managed sensitive information responsibly while communicating decisions clearly through written channels.

Social Media SupportZendeskTicket Management

Quick Stats

Age25 years
English LevelFluent
ID VerificationNot verified
Portfolio
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