Carla

Virtual Assistant

Carla

ID Verified
1,100/mo
Baguio City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

- Virtual Assistant (Logistics) - monitoring and dispatching orders to the drivers for delivering of catering orders from restaurant to a customer. - Virtual Assistant (Recruitment) - hiring, interviewing and onboarding of prospect drivers. - Posting job ads on Indeed and JazzHR - Created company's SOP - conducted training for the new employees

Top Skills

Candidate Sourcing · 5 yearsDocument Management · 5 yearsEmail Support · 5 yearsExcel (Advanced) · 5 yearsGoogle Sheets (Advanced) · 5 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Email SupportExpert
Lead ManagementExpert
Social Media SupportIntermediate
Technical SupportBeginner

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert

Human Resources

RecruitmentExpert
Candidate SourcingExpert
SOP WritingExpert
HR ManagementExpert
Policy WritingExpert

Marketing & Growth

LinkedIn AdsExpert

Sales & Business Development

Zoho CRMBeginner

Virtual Assistance & Admin

Personal Assistant ServicesExpert
Document ManagementExpert
AsanaAdvanced
Email ManagementAdvanced

Work Experience

Human Resource Generalist

MealsNow

Oct 2023 - Aug 2026

Key Achievements:

I bring a diverse skill set and a strong background in communication and leadership. With experience in management, youth leadership, and customer service, I excel in effectively connecting with individuals at all levels. My roles as a Customer Service Representative, Virtual Assistant, and Human Resources professional have honed my interpersonal and organizational abilities, making me a valuable asset to any team. I am committed to continuous growth and aspire to enhance my problem solving and project-management skills further to contribute even more effectively in my professional journey.

Live Chat SupportEmail SupportPhone SupportSOP WritingRecruitmentHR ManagementAsanaLinkedIn AdsCandidate SourcingLead ManagementTechnical SupportSocial Media Support

Dispatcher / Recruiter

Falcon Virtual Service

Jun 2021 - Oct 2023

Key Achievements:

Managing restaurant operations and logistics support. Providing excellent customer service and assistance. Coordinating and dispatching tasks efficiently. Recruiting and onboarding drivers for the team.

Candidate SourcingRecruitmentHR Management

Quick Stats

Age27 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified

Education

Bachelor's Degree

University of the Cordilleras

2017 - 2020