TikTok Creator & Affiliate Support | VA SpecialistTikTok Creator & Affiliate Support | VA Specialist
Carla
ID Verified$500
per month
($3/hour)
Profile Description
Customer Service and Virtual Assistant professional with over 5 years of experience in BPO and remote support. Skilled in TikTok Shop management, affiliate support, lead generation, video editing, and creator account assistance. Experienced in supporting TikTok creators and US-based affiliates, managing campaigns, and resolving platform-related concerns. Strong in communication, problem-solving, and content operations across multiple platforms. Passionate about helping brands and creators grow t...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Human Resources
Marketing & Growth
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Virtual Assistance & TikTok Affiliate Operations | Video & E-commerce Specialist | TIKTOK SHOP MANAGEMENT
NEW BEGINNINGS CREATOR NETWORK
May 2023 - Feb 2026
Job Responsibilities:
Affiliate Assistant: Monitored TikTok creator and affiliate performance, coordinated product samples, and assisted with communications via Seller Center. Video Editor: Edited engaging product videos for TikTok and social media, ensuring quality and brand alignment. Account Service / TikTok Shop Management: Managed TikTok Shop accounts, handled customer inquiries, refunds, returns, tracked packages...
CUSTOMER SERVICE REPRESENTATIVE - DOORDASH
TASKUS
May 2024 - Jan 2025
Job Responsibilities:
Primary contact for food delivery customers, processing orders and resolving real-time issues (tracking, payments, status). Ensured accurate order fulfillment through meticulous detail confirmation and maintained customer records in the CRM.
CUSTOMER SERVICE REPRESENTATIVE - NETFLIX
TELEPERFORMANCE
Sep 2021 - May 2024
Job Responsibilities:
Managed online streaming accounts, providing support for billing, account features, and technical troubleshooting (e.g., connectivity, error codes, device setup). Expertise in diagnosing and resolving streaming service issues across multiple platforms (iOS, Android, Smart TVs, web browsers).