Sales, Virtual Assistant, Executive Assistant, Lead GenSales, Virtual Assistant, Executive Assistant, Lead Gen
Bryan
ID Verified$1,500
per month
($9/hour)
Profile Description
I have over 5 years of experience in customer service and BPO, with strong skills in upselling, client support, and problem resolution. I also spent 3 years in publishing sales, handling customer inquiries, sales coordination, and administrative tasks. I’m organized, adaptable, and easy to work with. I value clear communication, confidentiality, and delivering consistent results.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
E-commerce & Marketplace
Sales & Business Development
Design & Creative
Work Experience
Sales Associate
Great Writers Media | Blue Ink Media Solutions
Oct 2022 - Feb 2025
Job Responsibilities:
Publishing — Responsibilities • Managed customer inquiries related to book orders, pricing, availability, and delivery • Assisted clients throughout the sales process, from inquiry to order confirmation • Processed and tracked book orders accurately and on time • Maintained and updated customer and sales records • Coordinated with internal teams to ensure smooth order fulfillment • Provided...
Customer Service Associate
Continuun Global Solutions | Eperformax Cebu
Jan 2020 - Jul 2023
Job Responsibilities:
Customer Service — Responsibilities • Handled high-volume customer inquiries via email, chat, and phone • Provided timely and professional support to resolve customer concerns • Escalated complex issues when necessary and ensured proper follow-up • Maintained accurate customer records and updated CRM systems • Assisted customers with account concerns, orders, and general inquiries • Followed...