Virtual AssistantVirtual Assistant
Reynalyn
ID Verified$1200
per month
($7/hour)
Profile Description
Been in the BPO industry for 12 years and a virtual assistant for more than 5 years. I have been working in a home improvement company base in California and my main tasks is to ensure clients needs and organize proper meetings with technicians and clients.Organize meetings for those interested clients in home improvement services such as kitchen and bathroom remodelling, water drought landscaping, garage conversions, solar , and roofing. I work with the team that follow up schedules, manage tim...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Sales & Business Development
Work Experience
OPERATION MANAGER
BRIGHTLYNXS ADMINISTRATIVE SUPPORT SERVICES
Mar 2018 - Sep 2024
Key Achievements:
My job in this company is to act as the main point of contact for day today client interactions, to ensure high client satisfaction and contract compliance. I also lead Team Leaders, Supervisors, and frontline agents.Monitor daily operations to achieve client KPIs,provide coaching, mentoring, and skill development.