Bernard

Business Analyst, Project Manager, Systems Engineer

Bernard

ID Verified
1,500/mo
Lipa City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Versatile and results-driven professional with over 10 years of experience across IT support, systems design, senior systems engineering, project management, business analysis, virtual assistance, customer service, and creative roles. Proven ability to design and support systems, lead projects from planning to execution, troubleshoot complex technical issues, and improve processes for efficiency and reliability. Brings over 5 years of experience in social media management, content creation, grap...

Skills & Expertise

Design & Creative

Sales & Business Development

Virtual Assistance & Admin

Monday.comAdvanced
ClickUpBeginner
AsanaBeginner

Content & Writing

UX WritingAdvanced

Marketing & Growth

HubSpotExpert

Work Experience

SENIOR SYSTEMS ENGINEER / SYSTEM DESIGNER / BA

Indra Company

Jan 2022 - Present

Job Responsibilities:

Responsible for analyzing business needs, designing efficient system solutions, and managing technical environments to ensure smooth operations. The role involves translating requirements into clear system designs, coordinating with stakeholders, optimizing processes, and providing both system management and troubleshooting support. It ensures that all systems are reliable, scalable, and aligned w...

FigmaDesign SystemsResponsive DesignPrototypingSketch

MEDICAL VIRTUAL ASSITANT / SOCIAL MEDIA MANAGER

Coolblue VA

Feb 2024 - Nov 2025

Job Responsibilities:

A Medical Virtual Assistant and Social Media Manager supports healthcare professionals by managing administrative tasks, maintaining and handling the medical CRM, organizing schedules, assisting with patient communication, and ensuring accurate documentation. The role also involves planning, creating, and managing online content to strengthen the practice’s digital presence. It requires strong com...

CapCutCanvaVideo EditingLogo DesignSocial Media Graphics

SENIOR SYSTEMS ENGINEER / GRAPHIC DESIGNER

TNBT (The Next Big Thing)

Sep 2017 - Dec 2021

Job Responsibilities:

Responsible for managing and maintaining technical systems, troubleshooting issues, and ensuring smooth and reliable operations, while also creating visually engaging designs and digital content. This role combines technical problem-solving with creative design, requiring attention to detail, adaptability, and the ability to deliver both functional systems and compelling visual solutions that supp...

Salesforce

SENIOR SYSTEMS ENGINEER / SME

Cognizant Technology Solutions

May 2013 - Jul 2017

Job Responsibilities:

Responsible for managing and maintaining complex technical systems, troubleshooting issues, and ensuring smooth operations, while providing expert guidance and insights in their area of specialization. This role involves analyzing business needs, designing efficient solutions, supporting decision-making, and mentoring teams to ensure systems are reliable, scalable, and aligned with organizational...

IT HELPDESK / TECHNICAL SUPPORT LEVEL 2

Atos IT (Formerly Siemens)

Sep 2009 - Dec 2012

Job Responsibilities:

Provides advanced technical assistance, troubleshooting, and problem resolution for hardware, software, and network issues. The role involves analyzing and resolving escalated technical problems, guiding end-users, documenting solutions, and ensuring system performance and reliability. It requires strong communication, technical expertise, and the ability to deliver timely and effective support to...

IT HELPESK

Orchid Cybertech Inc. / TPG

Feb 2009 - Aug 2009

Job Responsibilities:

Provides troubleshooting and resolution for network and connectivity issues, assists customers with technical problems, and ensures reliable service. The role requires strong problem-solving, clear communication, and excellent customer support skills..

SYSTEMS ADMINISTRATOR

ALLIANT Event Services

Jan 2005 - Sep 2005

Job Responsibilities:

Responsible for managing, maintaining, and troubleshooting an organization’s IT infrastructure, including servers, networks, and hardware. The role ensures system reliability, security, and optimal performance, while providing technical support, implementing updates, and monitoring system operations.

Quick Stats

Age43 years
GenderMale
English LevelFluent
ID VerificationVerified
Portfolio
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