Training Specialist and Customer SupportTraining Specialist and Customer Support
Bernard
ID Verified1,800/mo
BACOLOD CITY, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,800
per month
($10/hour)
Member since June 2026
Profile Description
I am a training specialist with 6 years of experience as Customer Service Specialist. As a trainer I trained agents and leaders with the company and hotels booking systems. As an Customer Service Specialist, I provide support to the company business, answering inquiries, process orders, quoting, cancelling and modification and refund through phone call, text, and emails.
Top Skills
CapCut · 6 yearsExcel (Advanced) · 6 yearsB2C Sales · 5 yearsCanva · 5 yearsPresentation Design · 5 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
AI & Automation
OpenAI APIBeginner
Content & Writing
Email CopywritingBeginner
Product DescriptionsBeginner
Customer Success
ZendeskIntermediate
LiveChatIntermediate
Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Video SupportBeginner
Social Media SupportBeginner
Technical SupportBeginner
Data & Analytics
Excel (Advanced)Expert
Google Sheets (Advanced)Advanced
Design & Creative
CapCutExpert
CanvaExpert
Presentation DesignExpert
E-commerce & Marketplace
TikTok ShopAdvanced
Order ProcessingAdvanced
Inventory ManagementBeginner
Sales & Business Development
B2C SalesExpert
Lead GenerationIntermediate
Proposal WritingIntermediate
Cold CallingBeginner
SalesforceBeginner
Zoho CRMBeginner
ZoomInfoBeginner
Specialized Skills
OnboardingBeginner
Coaching & MentoringBeginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Email ManagementBeginner
Data EntryBeginner
Travel PlanningBeginner
TrelloBeginner
Work Experience
Training Specialist
Travel Outlook
Feb 2024 - Present
Live Chat SupportPhone SupportTechnical SupportLiveChatExcel (Advanced)Presentation DesignCanvaVideo SupportEmail Support
Customer Service Specialist
ION SOLAR
Sep 2023 - Feb 2024
SalesforceCalendar ManagementData Entry
Quick Stats
Age31 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified
Portfolio
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Education
Bachelor's Degree
OCCIDENTAL MINDORO STATE COLLEGE
2012 - 2019