Virtual Assistant Customer Service Purchaser Cold CallerVirtual Assistant Customer Service Purchaser Cold Caller
Avegel
ID Verified$700
per month
($4/hour)
Profile Description
Results-driven Purchaser, Cold Caller, and Lead Generation Specialist with over 5 years of experience in B2B sales, customer service, and business development. Skilled in high-volume outbound calling, lead qualification, relationship building, negotiation, and customer support. Experienced in identifying business opportunities, maintaining accurate records, and collaborating with cross-functional teams to achieve company goals. Recognized for strong communication skills, adaptability, attention ...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Cold Caller/ Purchaser
US Globe Corp
Dec 2023 - Jun 2026
Key Achievements:
Conducted high-volume outbound B2B cold calls to identify purchasing opportunities and generate qualified leads. Successfully built rapport with business owners and decision-makers, increasing engagement and lead conversion. Qualified potential sellers by verifying product availability, condition, and eligibility for purchase. Negotiated pricing and purchasing terms while maintaining positive customer relationships. Consistently met daily and weekly outreach targets through effective prospecting and follow-up strategies. Maintained accurate customer records, call notes, and purchasing information using Excel and internal systems. Coordinated with vendors and internal teams to ensure a smooth purchasing process from initial contact to completion. Effectively handled objections and converted hesitant prospects into qualified opportunities. Managed follow-up communications with prospects to maximize purchasing opportunities and maintain a healthy sales pipeline. Demonstrated resilience and persistence by maintaining productivity in a high-volume outbound sales environment.
Customer Service Representatives
Teleperformance
Jun 2020 - Dec 2023
Key Achievements:
Delivered exceptional customer service by resolving customer inquiries efficiently and professionally. Consistently met or exceeded individual performance metrics, including quality assurance and customer satisfaction goals. Maintained a high level of accuracy while handling customer accounts, documentation, and data entry. Built strong customer relationships through effective communication, empathy, and problem-solving. Successfully handled high volumes of customer interactions while maintaining service quality. Recognized for reliability, professionalism, and maintaining excellent attendance. Collaborated with cross-functional teams to resolve customer concerns and improve the overall customer experience. Adapted quickly to new systems, processes, and product updates while maintaining productivity. Assisted in identifying process improvements that enhanced team efficiency and customer satisfaction. Demonstrated strong multitasking and time management skills in a fast-paced environment.