Virtual AssistantVirtual Assistant
April
ID Verified$1000
per month
($6/hour)
Profile Description
Resourceful and detail-driven Virtual Assistant with extensive experience supporting e-commerce brands, Amazon sellers, and corporate professionals. Expert in customer service, data management, SOP creation, email and calendar coordination, and project support. Skilled in streamlining operations through organized workflows, automated spreadsheets, and clear documentation. Adept at managing Amazon Seller Central, conducting product research, preparing performance reports, and facilitating cross-t...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Data & Analytics
Customer Success
Design & Creative
E-commerce & Marketplace
Marketing & Growth
Sales & Business Development
Work Experience
Operations Virtual Assistant
BMI Traders USA
Mar 2023 - Jul 2025
Key Achievements:
1. Admin Tasks 2. Provided end-to-end customer support via email, ticketing, and chat 3. Maintained calendars, performed data entry, and updated contact lists 4. Created SOPs and presentations; performed basic video editing 5. Assisted in website updates and back-end support 6. Project Management 7. Facilitated communication between departments and warehouse 8. Created and maintained reports and inventory trackers using Excel, automating repetitive tasks with formulas and conditional formatting.
Operations Virtual Assistant
Amazon Seller Society UAE
Oct 2022 - Oct 2023
Key Achievements:
1. Admin tasks 2. Managed Amazon Seller Central accounts for various clients 3. Project management 4. Followed up with clients and scheduled onboarding/orientations 5. Created detailed sales and performance reports 6. Handled timely and professional email correspondence
Amazon Virtual Assistant
Amazon USA
Sep 2021 - Oct 2022
Key Achievements:
1. Conducted product research 2. Managed listings and seller account operations 3. Delivered high-quality customer service 4. Organized and responded to customer emails
Customer Service Representative
Teletech PH
Sep 2015 - Oct 2016
Key Achievements:
Provided support via phone, chat, and email 1. Handled customer transactions, complaints, and inquiries 2. Assisted in appointment setting and troubleshooting 3. Processed membership and billing requests