Customer Service / Sales representativeCustomer Service / Sales representative
Ansherina
$850
per month
($5/hour)
Profile Description
Customer-focused professional with 8 years of experience in customer service and sales. Over 5 years of experience providing high-quality customer support and 3 years of experience in cold calling, lead generation, and sales. Proven ability to communicate effectively, build rapport with clients, and achieve business goals in fast-paced environments
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Sales & Business Development
Customer Success
Work Experience
Data Encoder
ISBX Inc
Mar 2017 -
Key Achievements:
Detail-oriented Data Encoder with experience processing and digitizing American Census records from 1940 to 1990. Skilled in accurately entering, verifying, and maintaining large volumes of historical demographic data while ensuring data integrity and quality. Proficient in reviewing handwritten and printed documents, identifying discrepancies, and adhering to strict accuracy standards. Demonstrates strong organizational skills, attention to detail, and the ability to meet productivity goals in deadline-driven environments.
Customer Service representative
BatchService
Mar 2021 - Jun 2026
Key Achievements:
Customer Service Representative with 5 years of experience specializing in billing inquiries, payment issues, and dispute resolution. Proven ability to handle high-volume customer interactions while delivering professional, empathetic, and efficient support. Skilled in investigating billing discrepancies, resolving complex account concerns, processing adjustments, and ensuring customer satisfaction. Strong communication, problem-solving, and multitasking abilities, with experience using CRM systems and maintaining accuracy in fast-paced environments. Committed to providing exceptional service and achieving positive outcomes for both customers and the organization.
International Sales Representative
NorthStar Inc
Nov 2017 - Mar 2021
Key Achievements:
Sales Representative with experience in mortgage, health insurance, and publishing industries. Skilled in lead generation, client relationship management, and consultative sales, with a proven ability to identify customer needs and provide tailored solutions. Experienced in handling inbound and outbound calls, managing sales pipelines, processing applications, and maintaining strong customer relationships. Demonstrates excellent communication, negotiation, and problem-solving skills while consistently meeting sales and performance targets in fast-paced environments.